Text	Kathy Schwalbe; Information Technology Management --- ISBN 0-619-03528-5. Course Technology.
Course Goals	The goal of this course is to impart Project Management literacy to enhance a graduates ability to succeed in the complex world of requirements analysis, system design and the management of IT Projects.  This requires the manager to have a command of the tools and techniques necessary to meet specific scope, time, cost and quality goals of a project. Additionally, they must also facilitate the entire process to meet the needs and expectations fo the people involved in or affected by project activities. Many people now find themselves temporarily or permanently in the role of project manager without the requisite training and experience to excel in this area, despite good technical skills and previous good performance in an operational or research role. This is compounded by a lack of knowledge of project management at senior executive level, where projects are often misunderstood, or even derailed. Successful projects require not only skilled project managers but also an environment that supports them, including supportive and knowledgeable senior managers. There are numerous high profile examples of project failures in both the private and public sectors in recent years, which can be attributed to these factors. Many high achieving people across a wide range of industries and disciplines are pursuing project management as a career stepping stone or career path. Internationally, professional institutes such as PMI (Project Management Institute) offer professional certification of project managers to provide assurance of a base level of competence, and a variety of project management educators provide training for project managers. Aim The direction we will take in this course is to enable students to become competent as managers within projects, either as actual project managers or managers with project oversight. To that end, we will understand the project management processes, including planning, cost, time, quality and risk management, integration of the project management process and the role of senior management in projects.
Learning objectives	At the conclusion of this course, students should be able to: Knowledge: Define the concepts of methodology, life cycle models and the difference between them  Examine the documentation preparation process An understanding of the uses of written and oral communication in the business organization  An ability to plan, prepare, and present the variety of oral and written messages typically required in the business organization.  An ability to contribute to the solutions of business problems through collecting, organizing, analyzing, and presenting information.  Independently analyse, evaluate and define a project at inception. Critically evaluate a project environment and synthesise appropriate project structures and methodologies. Develop, present and defend project plans and reports to a level of detail appropriate to a given project.  Oral and written presentation will be at a level commensurate with professional management. Effectively operate as a manager within a complex project environment requiring high levels of knowledge, analysis and interaction. Critically analyse an external project and initiate appropriate corrective actions. Cognitive Skills: Identify how particular assumptions concerning the system being analyzed influence the design reached  Identify and explore human interface issues that need to be investigated further  Investigate the  implications of poor communications  Investigate, analyze and solve semi-structured problems Subject Specific Skills: Apply data, process and data modeling tools  Manage a systems analysis and design project, with reference to project life cycle issues Transferable Skills: Work in a group in the area of systems analysis and design  Identify ethical, legal, cultural, and global issues affecting business communication.  Document group work and its results (Writing collaboratively)  Creating and processing of information effectively and efficiently Identify ethical, legal, cultural, and global issues affecting business communication. Utilize analytical and problem solving skills appropriate to business communication. Communicating the informational and analytical reports to a live audience.
Course Methods,Project and Requirements	It is assumed that you will read the assigned chapters.  Although the material may be summarized, lectures will be used mainly to further demonstrate the tools and techniques, to review any assigned exercises, and to answer specific questions.   A semester-long project will integrate many of the topics included in this course.  You will work in teams of three or four students.  The project will be defined and formulated during the first half of the semester.  While the project is being defined, you will be learning some of the fundamentals of successful project management: communication, planning, research, writing, editing, revision.   The project will be run much as an actual project would be conducted.  As your instructor, I will play the role of project manager and quality assurance manager.  As project manager, I will continually review your progress on the project (although you are ultimately responsible for keeping up).  As quality assurance manager, I will review your documentation for completeness, accuracy, and correctness/effectiveness of writing style.
Course Topics	Topics What is a Project? The Project Environment. Project Management Processes. Project Planning - The planning process, methodologies and contents of the project plan.  Project Scope Management - Defining the project, Work Breakdown Structures.  The Gantt chart.  Project Cost Management - Cost estimating, cost budgeting, project financing, cash flow management.  Project Time Management - Schedule development, Resource planning and allocation, Network Diagrams. Project Quality Management - Standards, specifications objectives.  Quality planning, assurance and control. Project Risk Management - Risk Identification, analysis, quantification, risk response planning and control, Practicing Senior Project Manager. Project Human Resource Management - Project: HR planning, staff acquisition and deployment, team building and training. Project Communications Management - Communications needs analysis, communications strategies and methods, status reporting, administrative closure. Project Procurement Management - Procurement planning and documentation, solicitation, selection and negotiation, contract management and close-out. Integration of the Project Management Processes - Co-ordination, change management and control systems. Written and Oral Reporting, Presentation and Interaction skills - Structure and presentation of written project documentation; Oral presentation, discussion and defence of project plans and reports; Selection of behavior model and role for a given project situation. The role of Senior Management in Projects - Project charter, project authority, accountabilities and delegation.  Strategies for projects in trouble. Optional Additional Topics.
Grading	Your grade is determined by the following factors:  2 Project Spec. Documents (written) 15% each Final 20% 2 Quizes 10% each Project (Project Prototype) 20% Oral Presentation of Project 10%  Grade Determimination. Grade calculation is a complex task taking into account many factors. The method for your grade determination can be found here. A course outline can be found here. Attendance and Participation. Regular class attendance, conscientious daily study and preparation, and completion of assignments are essential for satisfying the course objectives.  Exams. Exams can not be made up unless the absences result from extreme circumstance.  Assignments. All Assignments, homework, forms and materials are to be turned in at the beginning of class on the day they are due, unless announced otherwise. There will be a late penalty assessed of 10% per class period that each assignment is late. Assignments that are late for more than 4 class periods will not be accepted.  The instructor reserves the right to retain for pedagogical reasons either the original, or a copy, of any student's test, written assignment, paper, disk, video, or similar work submitted by the student, either individually or as a group project, for this class. Student's names will be deleted from any retained items.  Academic Dishonesty. San Francisco State University requires that students be honest in their academic work. Academic dishonesty is viewed as an ethical issue and violation of the principles expressed in the university's academic regulations. Academic dishonesty, identification and reporting procedures, academic and administrative sanctions and appeal procedures are outlined in detail in the student handbook and are available from the Division of Student Affairs.

Comments and suggestions to Dr. Blaine Garfolo:  bgarfolo@sfsu.edu