1. The decision makers who focus on the tactical or short-term management plans and problems are
A.supervisors
B.middle managers
C.executive managers
D.mobile managers
E.none of the above


2. Mobile users or remote users
A.can be geographically separated from the business
B.typically can perform as sales or service representatives
C.are now able to access information systems remotely
D.all of the above
E.none of the above


3. A systems analyst is a problem solver who analyzes which of the following situations
A.true problem situations, either anticipated or real, that require corrective action
B.Opportunities to improve a situation despite the absence of complaints
C.Directives to change a situation regardless of whether anyone has complained
D.all of the above
E.none of the above


4. CIO stands for which of the following:
A.chief input and output
B.control input and output
C.chief input officer
D.chief information officer
E.none of the above


5. This center designs, constructs and manages computer networks that have become essential to most businesses:
A.computer operations
B.data administration
C.end-user computing
D.telecommunications
E.none of the above


6. This center runs all of the shared computers including mainframes, minicomputers and non-departmental servers:
A.computer operations
B.data administration
C.end-user computing
D.telecommunications center
E.none of the above


7. Which of the following skills does a successful systems analyst need to have:
A.interpersonal relations skills
B.systems analysis and design skills
C.interpersonal communications skills
D.problem solving skills
E.all of the above


8. Systems analysts
A.often encounter sensitive information when developing systems
B.frequently uncover dissent in the ranks of employees
C.must protect the security and confidentiality of any data they have been entrusted with
D.all of the above
E.none of the above



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